Effective Date: 01.01.2026
These Terms and Conditions (“Terms”) govern the use of the website https://slimex.to (the “Website”), operated by CREDIT CREW s.r.o., a company duly registered under the laws of Czech republic, with registered office at Rybná 716/24, 110 00 Praha 1, registration number 23898496 (the “Company”, “we”, “us”, or “our”).
By accessing the Website or placing an order, you agree to be legally bound by these Terms.
1. Scope and Nature of Products
The Company offers certain medical, pharmaceutical, peptide-based, hormone-based, injectable, and research-related products (the “Products”).
Products may include, without limitation:
- Prescription-only medicinal products
- Investigational or non-approved compounds
- Peptide-based substances
- Hormone-based products
- Injectable preparations
- Reconstitution agents and sterile solutions
- Laboratory or research-use materials
Certain Products may:
- Require a valid prescription
- Be approved only in specific jurisdictions
- Be classified as investigational
- Be restricted to research or laboratory use
- Require administration under licensed medical supervision
The Company does not guarantee that any Product is approved, registered, or authorized in the Customer’s jurisdiction.
2. Medical Disclaimer
The content of the Website is provided for informational purposes only.
It does not:
- Constitute medical advice
- Replace consultation with a qualified healthcare professional
- Provide diagnosis or treatment recommendations
Customers must consult a licensed physician or qualified healthcare provider before purchasing, handling, or administering any Product.
The Company assumes no responsibility for medical decisions made by Customers.
3. Eligibility
By placing an order, you represent and warrant that:
- You are at least 18 years old (or legal age in your jurisdiction).
- You are legally permitted to purchase the Product in your country.
- You will comply with all applicable local, national, and international laws.
- You possess any required medical authorization or prescription.
The Company reserves the right to request proof of identity, prescription, medical license, or other documentation prior to order fulfillment.
4. Prescription and Medical Authorization
For Products classified as prescription-only or regulated substances:
- A valid prescription issued by a licensed healthcare professional may be required.
- The Company may verify prescriptions directly with the prescriber.
- Failure to provide adequate documentation may result in cancellation.
The Company reserves sole discretion in approving or rejecting any order involving regulated Products.
5. Research Use Only (RUO)
Certain Products may be designated “Research Use Only” (RUO).
RUO Products:
- Are not intended for human consumption unless permitted by applicable law.
- Must be handled by qualified professionals.
- Are supplied strictly for lawful laboratory or research purposes.
Customers assume full responsibility for lawful use of RUO Products.
6. Orders and Acceptance
All orders are subject to:
- Product availability
- Payment confirmation
- Compliance and risk review
The Company reserves the right to:
- Refuse or cancel any order
- Limit quantities
- Restrict sales to certain jurisdictions
Order confirmation does not constitute final acceptance until shipment.
7. Pricing and Payment
All prices are listed in selected currency and may include or exclude VAT as indicated.
The Company reserves the right to:
- Modify prices without prior notice
- Correct typographical or pricing errors
Payment must be completed prior to shipment. Accepted payment methods are listed on the Website.
8. Shipping and Delivery
The Company ships only to jurisdictions where shipment is not explicitly prohibited.
Customers are solely responsible for:
- Verifying import legality
- Paying customs duties and taxes
- Ensuring regulatory compliance in their jurisdiction
Delivery times are estimates only. The Company is not responsible for delays caused by:
- Customs authorities
- Regulatory inspections
- Courier disruptions
- Force majeure events
Risk of loss transfers to the Customer upon delivery.
9. Storage and Handling
Many Products require:
- Refrigeration or controlled temperature
- Sterile handling
- Professional administration
The Company is not liable for:
- Improper storage after delivery
- Temperature excursions after confirmed delivery
- Improper reconstitution or administration
10. Returns and Refunds
Due to the sensitive and medical nature of Products:
- Opened Products cannot be returned.
- Temperature-sensitive Products are non-returnable unless defective.
- Claims must be submitted within 7 days of receipt.
Refunds are issued only after inspection and approval.
11. Limitation of Liability
To the maximum extent permitted by law:
- The Company shall not be liable for indirect, incidental, or consequential damages.
- The Company shall not be liable for misuse, improper dosing, off-label use, or unauthorized administration.
- Total liability shall not exceed the amount paid for the Product.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
12. Indemnification
You agree to indemnify and hold harmless the Company, its directors, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:
- Violation of these Terms
- Illegal importation or use
- Improper medical administration
- Regulatory breaches in your jurisdiction
13. Regulatory Compliance
Customers are solely responsible for ensuring:
- Purchase and use are lawful
- Required prescriptions are obtained
- Importation complies with local regulations
The Company makes no representation that Products are authorized for sale in any specific country.
14. Intellectual Property
All Website content, including text, graphics, trademarks, and product descriptions, is the exclusive property of the Company.
Unauthorized use is prohibited.
15. Privacy and Data Protection
Personal data is processed in accordance with applicable data protection laws, including GDPR where applicable.
By using the Website, you consent to data processing as described in the Privacy Policy.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of Czech republic.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Czech republic.
17. Amendments
The Company reserves the right to amend these Terms at any time.
Revised Terms become effective upon publication on the Website.
18. Contact Information
CREDIT CREW s.r.o.
Rybná 716/24
110 00 Praha 1
Czech republic
Registration Number: 23898496
Email: info@slimex.to